Area Sales Manager at Airtel Zambia -

Area Sales Manager at Airtel Zambia

Airtel Zambia  -  Lusaka,    Closes: December 09, 2019

Sales & Marketing & Advertisement

Job Description

VACANCY: Area Sales Manager: Special Channels and Modern Trade

LEVEL: Assistant Manager



To handle special channels and modern trade partners and ENSURE Distributors are aligned with current product and services on offer, ensuring customer satisfaction and effective selling and sales techniques, and provide excellent customer relationships.


1. Ensure Customer Satisfaction

  • Ensure Recruiting of new Retail Chain outlets to partner with Airtel and stock the Airtel products
  • Maintain special channels Primary billing by ensuring partners aligned with the monthly targets and actual Achievement
  • Implementation of OPCO sales initiatives and promotions by developing field sales action plans and timelines
  • Maintain current Retail chain partnerships
  • Monitoring of Sales from all GSM & Airtel Money customer Activations and transaction targets

2. Achieve all performance targets

  • Increase footprint through tie up of modern trade partners
  • Increase the activity of MTU distributors on GUI for report retrieving and audits thus reduce customer pain through shorter down time, by ensuring IT is resolving all queries on Time.
  • Increase the spread of points for EVD and special channels
  • Increase number of Airtel money agents selling talk time through Airtel money

3. Promote Airtel brand image

  • Communicate in a positive professional style.
  • Visibility creation at touch points through marketing support teams

4. Rollout of new partner tie-ups

  • Manage and coordinate all performance and tie ups with a new partner’s
  • Ensure all Service level coordination for the products are managed with the relevant partner
  • Close monitoring of the retailer performance trends and taking appropriate action for business continuity.

Educational Qualification/Technical Skills

  • Minimum qualification of a Bachelor’s degree in a commercial discipline
  • Computer literacy

Relevant Experience (Type of experience and minimum number of years)

  • 5+ years of varied experience in Sales, Marketing & Distribution with at least 2 years at middle management level handling independent businesses.
  • Relevant experience in FMCG industry is desirable

Other requirements

  • Customer Oriented
  • Strong analytical skills and problem solving skills
  • High person standard and goal oriented
  • Excellent interpersonal skills
  • Excellent and effective communications skills, both orally and in writing
  • Professional and well-groomed in dressing and presentation
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Suitable candidates are requested to apply by sending through their CV’s to [email protected]. Closing date for receiving applications is Friday, 6th December, 2019.

Posted on December 02, 2019
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